Terms of service

Terms of Service

Last Updated: October 20, 2026

Welcome to Hartwell. By accessing or using our website, you agree to these Terms of Service.

Use of Our Website

You agree to use our website lawfully and not to interfere with its security, functionality, or availability.

Products and Descriptions

We aim to provide accurate product descriptions, images, and prices. Product appearance may vary depending on your screen and device settings.

Pricing and Payments

Prices, shipping charges, and applicable costs will be displayed during checkout before you complete your purchase.

Orders

Orders are subject to product availability and payment authorization. If we need to cancel an order for a legitimate reason, we will notify you and arrange an appropriate refund where payment has been taken.

Shipping and Returns

Shipping, cancellations, returns, and refunds are governed by the relevant policies published on our website and applicable law.

Intellectual Property

Website content, including text, graphics, logos, and images, may not be copied or commercially used without appropriate permission.

Third-Party Services

Our store may use third-party services for payments, delivery, analytics, and other functions. These services may be subject to separate terms and policies.

Liability

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including mandatory consumer rights.

Changes

We may update these terms when necessary. The latest version will be published on our website.

Contact

For questions about these terms, contact 

These terms do not affect rights available under applicable consumer law.